Conifox

Conifox Adventure Park’s Easter Festival

Frequently Asked Questions...

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What is the Conifox Easter Festival?
The Conifox Easter Festival is our annual Easter celebration. 

This year we have our brand-new Easter Garden, which offers families an immersive and sensory theatrical experience, which takes them into the magical world of the Easter Bunny. 

There will also be an Easter Disco for families, along with the return of our very popular Easter-lympics, with race and games for all the family. This year our Foot Golf Course will have a sprinkle of Easter magic where we replace our footballs with Easter rugby balls – can you throw and kick your way to a hole-in-one? 

All our Easter Festival ticket holders will have access to our Adventure Park during their session.

What are the time slots for tickets? 
The time you book is the time of your entry into the Easter Bunny HQ. There are entry slots every 15 minutes throughout the day. 

We ask that ticket holders arrive at the Magic Shed entry point at least 10 minutes before their booked time slot so they can make their way to the meeting point. Unfortunately, if you arrive late, we cannot guarantee you will be able to join your booked time slot. 

All ticket holders have access to the Adventure Park during their visit during the following times:

  • For morning ticket holders – 9.30am – 1pm 
  • For afternoon ticket holders – 1.30pm – 5pm 

How long will the event last and what is included?
All ticket holders will have access to the Adventure Park and so can stay for the full length of their chosen session: 

  • For morning ticket holders – 9.30am – 1pm 
  • For afternoon ticket holders – 1.30pm – 5pm 

The booked time slot is for your entry to the Easter Garden, our immersive theatrical experience featuring the Easter Bunny. This experience will last around 60 minutes, including our easter trail in our maze. 

The ticket includes:

  • Access to the Easter Garden immersive theatrical experience 
  • Access to our Adventure Park 
  • Entry to the Easter Festival The chance to take part in our Easter-lympics 
  • Access to our Easter Disco 

Do I have to book in advance?
EVERYONE is required to book online in advance.

This is important so we can manage our restricted visitor numbers safely.

There are allocated time slots for the Easter Garden experience, and we ask ticket holders arrive at least 10 minutes prior to their booked time. Ticket holders are free to arrive and stay for the duration of their Adventure Park session: 

  • For morning ticket holders – 9.30am – 1pm 
  • For afternoon ticke tholders – 1.30pm – 5pm 

Can I change the date of our ticket?
Tickets are non-refundable, non-exchangeable and non-transferable. No refunds or exchanges will be issued for event bookings should you no longer be able to attend.

Tickets can be given to friends or family if you are no longer able to attend, you do not need to be the named person on the booking.

Tickets purchased through third party sellers, such as Itison, are non-refundable.

Who is the event suitable for?
The event is suitable for all families and is designed so that wheelchairs and buggies can get around.

What food and drink will be available?
A variety of food and drink offers will be available from our Activity Centre Café and BBQ Cabin. 

What measures are in place to keep visitors safe from Covid-19?
We want visitors to enjoy themselves, which means safety comes first, and it is important everyone follows the government guidance to protect themselves and others.  

Do I need to wear a face mask?
In line with government guidance, face coverings are mandatory for everyone over 12, unless exempt, in all indoor areas, including our marquee spaces.

Masks are not provided so please do bring one along with you.

Do I need to print out my tickets?
No, we don’t require you to print your tickets. We can scan them from a mobile device.

I don’t have my ticket confirmation, what should I do?
You should have received an email confirmation directly after booking with your ticket information. If you have not received this, have a look in your junk email folder. If you’re still having difficulties, email adventurepark@conifox.co.uk listing the date you booked, the name and email address you used to book and a contact telephone number.

Will the event go ahead in bad weather?
Please note if it’s raining the event will still go ahead. This is an outdoor, all-weather event. Booked tickets cannot be changed due to adverse weather on the evening.

We would only cancel the event if the weather is deemed unsafe due to high winds or extreme conditions. We will not be able to issue refunds if you choose not to attend and the event is still going ahead. See below if the event has been cancelled.

What happens if my event is cancelled?
Conifox Adventure Park will only cancel an event if it is deemed unsafe for attendees, for example, in high winds. If we decide to cancel the event, attendees will be notified by email with as much notice as possible and a full refund will automatically be issued. An email will be sent to the email address used to book the tickets. It is the responsibility of the attendees to check their emails before arriving at the event to check for any updates, and to make sure email addresses are correctly entered when booking tickets. Updates will also be made on our website and social media sites.

What should I wear?
Please be aware that this is an outdoor event; please dress appropriately for the weather and terrain.

Is this event wheelchair accessible?
Yes, the event is designed so that wheelchairs and buggies can get around. 

Do I have to pay for car parking?
No, not for this event. Please note, the car park might become busy at times.

Are dogs allowed?
With the exception of assistance dogs, dogs and other pets are not permitted into Conifox Adventure Park. We also do not permit dogs to be left unattended in the car park.

Please note, only fully trained and accredited assistance dogs, who are assisting a visitor, are permitted to enter. Please bring relevant proof of accreditation as this may be asked for on arrival.

Dogs must be kept on a lead at all times and under strict control.

Dogs must not be allowed to defecate anywhere in the grounds and any incidents should be cleared away by their owners.