Christmas Experience 2026

29th Nov, 5-6, 12-13, 19-20, 22-24 Dec 2026

Your ticket includes access to the full Christmas Experience including your visit to Santa. The time you book is your entry time into the main Christmas Experience building. Please arrive 15 minutes before your booked entry time so we can check you in and make sure your journey starts on time.

No, as per our T&C’s we do not offer any refunds.

✨ Everything Included in Your Christmas Experience

🎄 NEW Christmas Village

🎩 Meet the charming residents of our NEW Christmas Village

🎶 NEW Live Christmas Carol Show with Mr Bell the Vicar & Miss Carol the Chorister

🎅 Visit Santa Claus (included in your ticket – no separate booking required)

🎁 Every child takes home a special gift or their very own cuddly friend at the Make-a-Teddy Factory

🍪 Cookie Decorating with Mrs Claus in her cosy kitchen

👩‍🍳 NEW Live Christmas Show with Mrs Claus & Mrs Baker

🛂 Passport Control & Naughty or Nice Scanner

🌲 Magic Forest Adventure

❄️ Snowball Fight with Christmas Characters

💚 Watch out for Mr Grinch!

💌 North Pole Post Room – write and send your letter to Santa

🦌 Reindeer Flying School

🧸 Toy Workshop

🧸 Make-a-Teddy Factory

☕ FREE Hot Chocolate for every grown-up

📸 Festive Photo Opportunities

🚗 FREE Parking

No, but these can be bought separately for £10 each or £12 for our Elf costumes.

All tickets should be pre-booked before arrival. No tickets will be available to purchase on the day of the event.

Approx. 1 hour 45 minutes but extra time can be spent in the funfair, or food court area.

No, access is only available to event ticket holders.

Tokens can be purchased using both card or cash payment ranging from 5 tokens at £7.50 or 25 tokens for £25. Some height restrictions may apply.

This is an all-weather event. Booked tickets cannot be changed due to adverse weather on the day.
In the event of hazardous weather conditions, visitors will be contacted directly by email to transfer tickets.

Tickets can be moved without charge if they are within the same price bracket. To move to another date an extra charge may be incurred, and a payment link will be emailed to you to pay before arrival.

Yes, please email adventurepark@conifox.co.uk to change visitor details. Please ensure the new ticket holder is within the relevant age bracket.

Yes, please email your booking ID and name to adventurepark@conifox.co.uk with the number of additional tickets required.

No refunds or exchanges will be issued for bookings should you no longer be able to attend as per our terms and conditions.

No, all children under the age of 17 must be accompanied by a paying adult.

We do not offer any discounts for our Conifox events. No carers tickets are available as this experience is open to children of all needs and all children require an adult to attend.

No, there are no discounts available.

No, but these can be booked online separately at www.conifox.co.uk.

No, there is no discounted add-on for these facilities.

We do not have any ASN days, however, our early morning sessions may be quieter and more suitable for children with additional needs. Image cards and descriptions are available upon request. Please contact us for further assistance.

Although the event is accessible, please be aware that some surfaces are uneven and could cause difficulties. Please make sure if you require help you come accompanied.

Yes, we have free parking on-site.

Yes, we have an Events Bar and food outlets in our Food Court.

This is an outdoor event and benches are available in the Food Court area. Our Activity Centre Café is available for food and drink indoors from 9:30 am – 4:15 pm.

Yes, we have facilities on-site.

For the safety and consideration of all our customers, only guidance dogs are allowed in the event area and must show relevant documentation. Dogs must be registered with the ADI or IGDF schedule or provide us with an AD UK logbook.

Yes, all child ticket holders receive a gift.

No, all coins must be handed to our elves at the Toy Workshop or Teddy Factory to redeem a gift.

No, our Christmas Shop is no longer open.

No, but at times there will be additional food vendors on-site.

Yes, please use the code online at our checkout or at our Event Bar.

This is both an indoor and outdoor event so please dress for the Scottish weather and wear appropriate footwear.

Santa has been on holiday this year and has had a shave so please don’t be disappointed, however, his replacement beard is very realistic and fluffy.

Yes, watch out for that naughty Mr Grinch as he will be sneaking around the event.

No, just fun mascots in our exciting show.

Baby tickets range between £5 – £10 depending upon the date selected and each ticket includes all the activities, photo opportunities and a gift, including a Make-a-Teddy which has a retail price of £20.