Overview
Event Details
Edinburgh’s Ultimate Family Christmas Experience is back for its 8th year!
Step into the Cosy Christmas Living Room to meet Santa himself and capture a magical family photo. Every child will also receive a Golden Christmas Coin to exchange for a special gift or a cuddly friend at the Make-a-Teddy Factory.
Back by popular demand is cookie decorating with Mrs Claus, and don’t forget to check your Naughty or Nice status before setting off on a journey through the enchanting Magic Forest. This year, get ready for an exciting Snowball Fight with Buddy the Elf and Friends, write your letter to Santa in the North Pole Post Room, join in at Reindeer Flying School and Elf School, and watch out for the mischievous Mr Grinch causing festive chaos! End your visit with delicious festive food and drinks, plus fun at Taylor’s of Edinburgh Christmas Funfair.
Your ticket includes access to the full Christmas Experience, including your visit to Santa. The time you book is your entry time into the main Christmas Experience building. Please arrive 15 minutes before your booked entry time so we can check you in and make sure your journey starts on time.
Please allow a minimum of 1 hour 45 minutes to enjoy the full experience, and even longer to take in the extra festivities until our gates close. Ticket prices vary depending on the date selected.
Ticket Includes:
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Visit to Santa Claus (included in your ticket, no separate booking required)
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Cookie Decorating with Mrs Claus
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Passport Control & Magic Forest Adventure
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Snowball Fight with Buddy the Elf and Friends
-
Watch out for Mr Grinch!
-
North Pole Post Room – write and send your letter to Santa
-
Reindeer Flying School
-
Elf School (returning favourite)
- Toy Workshop
-
Make-a-Teddy Factory
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A special gift or teddy for each child (with their Golden Christmas Coin)
step into Christmas
Visit Santa Claus
Step into Santa’s Living Room and meet the big man himself. Every child will receive a special Golden Christmas Coin from Santa, which can be exchanged at the Toy Workshop for a gift of their choice or a cuddly friend from our Make-a-Teddy Factory.
naughty or nice?
Passport Control & Magic Forest
Begin your adventure at Passport Control, where our scanner will reveal whether you’ve been Naughty or Nice. Then, get ready to walk through the enchanted wardrobe and embark on your magical journey to the North Pole.
snowball fights
Buddy the Elf
NEW! Join Buddy the Elf and his festive friends for a snowball showdown! Get ready for laughter, excitement, and plenty of festive mischief as you dive into an exhilarating snowball fight that’s sure to create unforgettable holiday memories.
write your letter
North Pole Post Room
Why not take a moment to write a letter or draw a colorful picture alongside Postman Pete and Buddy the Elf in the enchanting North Pole Post Room? Once you’ve crafted your special message, you can send it directly to Santa using our post box, adding a touch of magic to your holiday wishes.
green and mean
watch out for The Grinch!
Amidst the festive cheer, The Grinch roams with a mischievous grin causing light-hearted trouble on unsuspecting guests. With every playful trick, he adds a touch of whimsical mischief to the holiday spirit, making his presence a memorable part of the celebrations.
Get ready to fly
Reindeer Flying School
Make sure you don’t miss out on your class at Reindeer Flying School, where you’ll have the exciting opportunity to help Rupert as he trains Crackers to achieve graduation and join Santa’s Sleigh Team.
be a santa’s helper
Elf School
At Elf School, young visitors are invited to embrace their inner elf and learn the secrets of being one of Santa’s elves. Under the guidance of cheerful elf instructors, kids practice essential elf skills while enjoying fun, festive activities and join the North Pole’s most festive team.
Make Sweet Memories
Cookie Decorating with Mrs Claus
Back by popular demand!
Join Mrs Claus in her cozy kitchen for a festive gingerbread man decorating session. Surrounded by colourful icings and sweets, you’ll create holiday masterpieces under her cheerful guidance.
Toy Workshop
Make-a-Teddy Factory
Finish your journey at the Toy Workshop where you can exchange your Golden Coin for your very own special quality toy or a cuddly friend.
Make-a-Teddy Factory! Each bear is easy and fun to make, just add some cuddly fluff and a heart sealed with a kiss. We also have cute costumes for you dress them up in. Then choose the perfect name for your new friend on their birth certificate to take home and share Christmas cuddles with as you wait for Santa. Each bear is suitable for ages 3 and upwards (RRP £20, additional cost for costumes).
additional extras
Plus lots more
Add to your memories by with a special family photo with Santa taken by his Elf helper, then purchase your glossy print before you leave.
Enjoy lots of festive food and drink from our full licensed Events Bar. Or stay cosy around our fire pit when you toast some tasty giant marshmallows.
We are also delighted to be joined again this year by Taylor’s of Edinburgh Funfair who have partnered with us to bring you a Christmas Funfair extravaganza for even more family fun.
Please note that the above are not included in your ticket price but can be purchased separately.
FAQs
What date is the event?
29th,30th Nov – 6, 7, 13, 14, 20, 21, 23, 24 Dec 2025
When should I arrive?
Your ticket includes access to the full Christmas Experience including your visit to Santa. The time you book is your entry time into the main Christmas Experience building. Please arrive 15 minutes before your booked entry time so we can check you in and make sure your journey starts on time.
If I forget to add the discount code can I get money back?
No, as per our T&C’s we do not offer any refunds.
What is involved in the event as part of the ticket price?
-
Visit to Santa Claus (included in your ticket, no separate booking required)
-
Cookie Decorating with Mrs Claus
-
Passport Control & Magic Forest Adventure
-
Snowball Fight with Buddy the Elf and Friends
-
Watch out for Mr Grinch!
-
North Pole Post Room – write and send your letter to Santa
-
Reindeer Flying School
-
Elf School (returning favourite)
-
Toy Workshop
-
Make-a-Teddy Factory
-
A special gift or teddy for each child (with their Golden Christmas Coin)
Are Teddy costumes included?
No, but these can be bought separately for £10 each or £12 for our Elf costumes.
Can I buy tickets when I arrive?
All tickets should be pre-booked before arrival. No tickets will be available to purchase on the day of the event.
How long does the event take?
Approx. 1 hour 45 minutes but extra time can be spent in the funfair, or food court area.
Can I just come to the funfair without a Christmas ticket?
No, access is only available to event ticket holders.
How much is the funfair?
Tokens can be purchased using both card or cash payment ranging from 5 tokens at £7.50 or 25 tokens for £25. Some height restrictions may apply.
Will the event be cancelled if bad weather?
This is an all-weather event. Booked tickets cannot be changed due to adverse weather on the day.
In the event of hazardous weather conditions, visitors will be contacted directly by email to transfer tickets.
Can I change my date or time?
Tickets can be moved without charge if they are within the same price bracket. To move to another date an extra charge may be incurred, and a payment link will be emailed to you to pay before arrival.
If I can’t attend, can I give the tickets to someone else?
Yes, please email adventurepark@conifox.co.uk to change visitor details. Please ensure the new ticket holder is within the relevant age bracket.
Can I add a child to my booking?
Yes, please email your booking ID and name to adventurepark@conifox.co.uk with the number of additional tickets required.
Can I get a refund?
No refunds or exchanges will be issued for bookings should you no longer be able to attend as per our terms and conditions.
Can my teenager come with their friends?
No, all children under the age of 17 must be accompanied by a paying adult.
Do you offer any Blue Light, NHS carers or disability discounts?
We do not offer any discounts for our Conifox events. No carers tickets are available as this experience is open to children of all needs and all children require an adult to attend.
Are there any discounts for corporate pass holders?
No, there are no discounts available.
Does the ticket include the Activity Centre or Adventure Park?
No, but these can be booked online separately at www.conifox.co.uk.
Is there any discount if I want to go to the Activity Centre or Adventure Park?
No, there is no discounted add-on for these facilities.
Are you offering any ASN days?
We do not have any ASN days, however, our early morning sessions may be quieter and more suitable for children with additional needs. Image cards and descriptions are available upon request. Please contact us for further assistance.
Is the event wheelchair accessible?
Although the event is accessible, please be aware that some surfaces are uneven and could cause difficulties. Please make sure if you require help you come accompanied.
Is there parking available?
Yes, we have free parking on-site.
Is there food and drink available?
Yes, we have an Events Bar and food outlets in our Food Court.
Is there anywhere indoors to eat?
This is an outdoor event and benches are available in the Food Court area. Our Activity Centre Café is available for food and drink indoors from 9:30 am – 4:15 pm.
Are there toilets and baby changing available?
Yes, we have facilities on-site.
Are dogs allowed?
For the safety and consideration of all our customers, only guidance dogs are allowed in the event area and must show relevant documentation. Dogs must be registered with the ADI or IGDF schedule or provide us with an AD UK logbook.
Do babies get a present too?
Yes, all child ticket holders receive a gift.
Can I keep the Santa Coin?
No, all coins must be handed to our elves at the Toy Workshop or Teddy Factory to redeem a gift.
Are you selling Christmas Trees and Wreaths?
No, our Christmas Shop is no longer open.
Is there a Christmas Market?
No, but at times there will be additional food vendors on-site.
Can Conifox Gift Cards be used for this event?
Yes, please use the code online at our checkout or at our Event Bar.
What should I wear?
This is both an indoor and outdoor event so please dress for the Scottish weather and wear appropriate footwear.
Does your Santa Claus have a real beard?
Santa has been on holiday this year and has had a shave so please don’t be disappointed, however, his replacement beard is very realistic and fluffy.
Will the Grinch be there this year?
Yes, watch out for that naughty Mr Grinch as he will be sneaking around the event.
Are there real reindeers?
No, just fun mascots in our exciting show.
Why do I have to pay for a baby ticket?
Baby tickets range between £5 – £10 depending upon the date selected and each ticket includes all the activities, photo opportunities and a gift, including a Make-a-Teddy which has a retail price of £20.
Our Reviews
What Our Visitors Think
Outstanding
The last 2 years we have done both halloween and Christmas events with others in between which have been outstanding.
Worth every penny
Absolutely amazing experience, exceeded my already high expectations. Everything ran perfectly smoothly
Highly recommended
We booked in for the Christmas Experience and both boys absolutely love it from the minute we arrived the magic started
The most magical day
The wonderful snowman captured the heart of our little boy and made his day
One of the best
One of the best santa experiences we have been to. The grinch was amazing and the snow ball fight was brilliant
It did not disappoint
Every single person put amazing effort to make this a magical experience which my son won’t forget. Thank you
Our events
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Our Reviews
What Our Visitors Think
You won't find better
Wow... Brilliant day out for all the family! Great prices, food, indoor and outdoor activities. You won't find better in
A fantastic place
A fantastic place, they thought of every single detail.
Absolutely recommend
Fantastic day out for our kids. Toddler town was fantastic, and the sports court was a huge hit with my boy. Absolutely
The Best Soft Play
The soft play inside is massive. Great toddler village. One of the best soft plays I've been to around Edinburgh/Lothian
Best in the UK
This is a great Adventure Centre, one of the best in the UK. Friendly staff and a particularly well laid-out soft play.
Hours of Happiness
This place gave us hours of happiness for our toddlers, which equalled hours of happiness for us parents.
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